Privacy Policy

This Privacy Policy explains how Katori (the “App” and “Website) collects, uses, and protects your information.

This Policy applies when you use:
- the Katori mobile application (including “Saakti – Katori on Wheels”, if shown on Play),
- our websites: katori.co.in, shop.katori.co.in, katori.co.in/katori-on-wheels, onwheels.saakti.com,
- the Saakti app and any other current or future websites/apps we own and control that link to this Policy (together, the “Services”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Payment Information: Processed securely via trusted payment gateways (e.g., Razorpay). We do not store your card details.
  • Browsing Data: IP address, browser type, device information, and pages visited for analytics and user experience improvement.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order status, shipping updates, or support requests
  • Improve our website and services
  • Send promotional emails (only with your consent)
  • Prevent fraudulent transactions

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted delivery partners and payment gateways
  • Legal authorities if required by law or to protect our rights
  • Service providers for website analytics and communication (e.g., WhatsApp, email)

4. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect some website features.

5. Data Security

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails at any time
  • Request data removal by contacting us

7. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy:

📧 Email: info@katori.co.in.
📱 WhatsApp: +91 7357354040