Terms & Conditions

Welcome to Katori! By accessing or using our website (shop.katori.co.in), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms and Conditions apply to all users of this website. By using our services, you confirm that you are at least 18 years old or are using the website under the supervision of a legal guardian. Part of KATORI FOODS AND BEVERAGES PRIVATE LIMITED.

2. Products and Pricing

All products listed on the website are subject to availability. We reserve the right to change prices, product descriptions, or discontinue items at any time without prior notice. All prices are inclusive of applicable taxes unless stated otherwise.

3. Orders and Payment

Once you place an order, you will receive a confirmation email. Orders will only be processed after successful payment. We accept payments through secure gateways such as Razorpay and other listed options at checkout.

4. Shipping and Delivery

We aim to ship all orders within 1–3 business days. Delivery timelines may vary based on location. Katori is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns and Refunds

Due to the perishable nature of food products, we do not accept returns. However, if a product is damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will assist you accordingly.

6. Intellectual Property

All content, including images, text, logos, and product information, is the property of Katori and may not be used or reproduced without written permission.

7. Limitation of Liability

Katori shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Jaipur, Rajasthan.

9. Contact Us

For any queries related to these Terms and Conditions, you can reach us at:
📧 Email: info@katori.co.in.
📱 WhatsApp: 9799954041